Every person in your life has a heart that needs encouragement. As a leader, you have the opportunity to serve others by giving or your heart “so that others may fully develop and experience their own” (Intro – xvi). People need to be affirmed for who they are the potential that is within them. They need to hear that their unique contribution is noticed, appreciated, and valued. Providing that does not require much of you, but can be life changing for the individual receiving the encouragement.
Studies featured in the book provide evidence of the results of genuine, regular recognition and encouragement. People perform better and live happier lives when they regularly affirmed for their life and work.
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